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Smart Callbox

IP-based intercom and callbox solution for residential and commercial premises.

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Consolidated Telephony Infrastructure

Smart Callbox is an enterprise IP PBX (Internet Protocol Private Branch Exchange) platform developed by XS Infosol Pvt. Ltd. Smart Callbox replaces traditional hardware-based PBX systems with software-defined telephony infrastructure supporting SIP trunking, extension management, call recording, voicemail-to-email, IVR integration, call queuing, and multi-location deployment. It is designed for enterprises, contact centers, and multi-branch organizations seeking to consolidate telephony infrastructure under a single, manageable platform.

Core Capabilities

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Extension Management

Define unlimited extensions across physical locations, remote workers, and mobile devices. Hotdesking support for shared workstation environments.

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SIP Trunk Integration

Connect to any SIP-compliant carrier for inbound and outbound calling. Multi-carrier support for redundancy and cost optimization.

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Call Recording

Automatic recording of all inbound and outbound calls. Encrypted storage with access control by role. Search and playback through the management interface.

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IVR Integration

Native integration with Smart IVR for inbound call handling, automated self-service, and skills-based routing to extensions or queues.

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Voicemail-to-Email

Voicemail messages transcribed and delivered to extension owner's email. Never miss a message regardless of device or location.

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Multi-Location Support

Single platform managing extensions across headquarters, branch offices, and remote workers. Inter-office calling at zero PSTN cost.

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Call Analytics

Call volume, answer rate, duration, missed calls, and agent utilization - per extension, queue, department, or location.

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Frequently Asked Questions

A traditional PBX (Private Branch Exchange) routes calls using dedicated hardware and copper telephone lines. An IP PBX routes calls over an IP network (internet or LAN) using VoIP technology, eliminating the need for dedicated hardware and enabling advanced features like call recording, voicemail-to-email, and remote working.
Yes. XS Infosol's implementation team handles the migration from legacy PBX to Smart Callbox in a phased approach - typically running both systems in parallel during transition to ensure zero service disruption.

Ready to Deploy Smart Callbox?

Schedule a technical briefing with our engineering team and see it live in your environment.

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