menu

+91-120-4978080

sales@xsinfosol.com

User Defined Fields : increase efficiency

Empowers Help Desk Managers with the ability to customize fields available in a ticket request form to their specific needs.

Provides the ability to add fields and determine their position on the ticket form.

Improves customer response times (support reps. have more information and are able to resolve issues faster).

Improved reporting capabilities that result in better problem analysis.