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sales@xsinfosol.com

Smart CRM

Automatic Email to Ticket Processing : digital post processing

Monitors an email account and automatically adds/updates a ticket from the email message.

Support for Multiple Email Accounts – POP, IMAP and Microsoft Exchange.

Work Flow Task Management– ability to complete Tasks via email.

Remote Mobile Technician Support – ability for support technicians to be able to update tickets via Email Smart Tags.